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IT managers

Professional occupations, SOC 2020 code 2132. Back to the map

IT managers plan, organise, manage and coordinate the provision of IT and telecommunications services and functions in an organisation.

Employees (UK)
213k
Median annual pay
£55,502
Exposure score ?
1.2/10 Minimal 9.4/10 Very high strict reading, with tools is 9.4/10 with-tools reading, strict is 1.2/10
Wage exposure
£1.42bn £11.11bn

Higher exposure than 61% of the 379 UK occupations we scored.

Read the score as
What a model can do unaided. A model plus workflow tools, closer to how work runs in 2026.

What this score means.

Most of this role's work is still hard for AI: physical presence, practised skill, judgement in context and direct care, the things that do not turn into text.

If you are in this role

Nothing here is under pressure today, but the frontier moves. Learn enough to direct AI at the paperwork around the job. People in hands-on roles who can do that become unusually useful inside their organisations.

Almost every routine task in this role is within reach of today's models. Roles like this are being rebuilt, usually not by disappearing but by one person using AI to produce what several did.

If you are in this role

Be the person doing the rebuilding. People who learn to run this kind of work with AI become very valuable, and the ones who wait tend to have the change made for them.

Two clerks at the US Census Bureau punching population cards on a pantograph and a keypunch, with filing boxes behind them

Where the work usually starts.

This role's strict reading is low because its top tasks are judgement, not drafting. The three highest-stakes tasks below are still usually where the work starts. Switch to With tools to see what AI plus the right context can take on.

  1. Manage backup, security and user help systems.

    O*NET importance 4.2 of 5 Still needs a person under the strict reading

  2. Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.

    O*NET importance 4.1 of 5 Still needs a person under the strict reading

  3. Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.

    O*NET importance 4.1 of 5 Still needs a person under the strict reading

These are the most important tasks AI can already handle when paired with the right tools and context. The first wins usually come from building workflows around them. That is the difference between a model that could do the job and one that actually does it inside your business.

  1. Manage backup, security and user help systems.

    O*NET importance 4.2 of 5 AI can do this with workflow tools

  2. Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.

    O*NET importance 4.1 of 5 AI can do this with workflow tools

  3. Review project plans to plan and coordinate project activity.

    O*NET importance 4.1 of 5 AI can do this with workflow tools

Every role has three or four places like these. Finding them takes an hour. Turning them into a workflow your team actually uses takes a few days.

Every task in the role.

Every O*NET task for this occupation, split by what AI can do unaided and what still needs a person. Importance is O*NET's 1 to 5 rating of how central each task is.

What AI can already do

2 of 17 tasks, unaided

  1. Assign and review the work of systems analysts, programmers, and other computer-related workers.

    Importance 4.0 of 5

  2. Review and approve all systems charts and programs prior to their implementation.

    Importance 3.7 of 5

What still needs a person

15 of 17 tasks

  1. Manage backup, security and user help systems.

    Importance 4.2 of 5

  2. Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.

    Importance 4.1 of 5

  3. Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.

    Importance 4.1 of 5

  4. Review project plans to plan and coordinate project activity.

    Importance 4.1 of 5

  5. Provide users with technical support for computer problems.

    Importance 4.0 of 5

  6. Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.

    Importance 3.9 of 5

  7. Recruit, hire, train and supervise staff, or participate in staffing decisions.

    Importance 3.9 of 5

  8. Stay abreast of advances in technology.

    Importance 3.9 of 5

  9. Consult with users, management, vendors, and technicians to assess computing needs and system requirements.

    Importance 3.9 of 5

  10. Develop and interpret organizational goals, policies, and procedures.

    Importance 3.7 of 5

  11. Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.

    Importance 3.7 of 5

  12. Prepare and review operational reports or project progress reports.

    Importance 3.6 of 5

  13. Evaluate data processing proposals to assess project feasibility and requirements.

    Importance 3.6 of 5

  14. Control operational budget and expenditures.

    Importance 3.5 of 5

  15. Purchase necessary equipment.

    Importance 3.4 of 5

What AI can already do

16 of 17 tasks, with tools

  1. Manage backup, security and user help systems.

    Importance 4.2 of 5

  2. Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.

    Importance 4.1 of 5

  3. Review project plans to plan and coordinate project activity.

    Importance 4.1 of 5

  4. Assign and review the work of systems analysts, programmers, and other computer-related workers.

    Importance 4.0 of 5

  5. Provide users with technical support for computer problems.

    Importance 4.0 of 5

  6. Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.

    Importance 3.9 of 5

  7. Recruit, hire, train and supervise staff, or participate in staffing decisions.

    Importance 3.9 of 5

  8. Stay abreast of advances in technology.

    Importance 3.9 of 5

  9. Consult with users, management, vendors, and technicians to assess computing needs and system requirements.

    Importance 3.9 of 5

  10. Develop and interpret organizational goals, policies, and procedures.

    Importance 3.7 of 5

  11. Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.

    Importance 3.7 of 5

  12. Review and approve all systems charts and programs prior to their implementation.

    Importance 3.7 of 5

  13. Prepare and review operational reports or project progress reports.

    Importance 3.6 of 5

  14. Evaluate data processing proposals to assess project feasibility and requirements.

    Importance 3.6 of 5

  15. Control operational budget and expenditures.

    Importance 3.5 of 5

  16. Purchase necessary equipment.

    Importance 3.4 of 5

What still needs a person

1 of 17 tasks

  1. Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.

    Importance 4.1 of 5

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This role's score comes from Eloundou et al's 2023 task labels, weighted by O*NET importance within each O*NET-SOC code, then bridged to UK SOC 2020 through ISCO-08 (the ONS coding index) and US SOC 2010 (the BLS crosswalk). Employment and median pay come from ONS ASHE Table 14.7a, 2025 provisional, which covers employees only.

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