Human resources administrative occupations

SOC 2020 code 4136

Human resources administrative occupations provide administrative support for the human resources (HR) operations within organisations.

Employees (UK)
19k
Median annual pay
£25,531
Exposure score ?
2.6/10 Low direct 2.6 · with tools 9.5
Wage exposure
£126m

Higher exposure than 87% of the 379 UK occupations we scored.

What this score means

A handful of tasks in this role are touchable by AI, mostly around paperwork, scheduling and basic writing. The shape of the role stays the same - some parts just get faster.

If you're in this role, here's what to do now

Pick the two or three most repetitive things in your week and try an LLM on them. Most people underestimate what Claude or ChatGPT can already do for admin-shaped work. The time you get back is the dividend.

The tasks in this role, ranked by AI exposure

Below are the real tasks O*NET records for this occupation, sorted highest exposure first. "AI can do this" means a language model can already handle the task directly. "AI can help" means an LLM can assist but not replace. "Human work" means today's AI doesn't touch it. Importance is O*NET's 1–5 rating of how central each task is to the role.

5 of 19 tasks in this role are things an AI can already do today. Task list mapped via O*NET "Human Resources Assistants, Except Payroll and Timekeeping" (43-4161.00).

  1. Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.

    AI can do thisimportance 4.1/5
  2. Inform job applicants of their acceptance or rejection of employment.

    AI can do thisimportance 3.9/5
  3. Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.

    AI can do thisimportance 3.8/5
  4. Administer and score applicant and employee aptitude, personality, and interest assessment instruments.

    AI can do thisimportance 3.5/5
  5. Compile and prepare reports and documents pertaining to personnel activities.

    AI can do thisimportance 3.2/5
  6. Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.

    Human workimportance 4.1/5
  7. Interview job applicants to obtain and verify information used to screen and evaluate them.

    Human workimportance 4.0/5
  8. Explain company personnel policies, benefits, and procedures to employees or job applicants.

    Human workimportance 4.0/5
  9. Process and review employment applications to evaluate qualifications or eligibility of applicants.

    Human workimportance 4.0/5
  10. Provide assistance in administering employee benefit programs and worker's compensation plans.

    Human workimportance 3.9/5
  11. Select applicants meeting specified job requirements and refer them to hiring personnel.

    Human workimportance 3.8/5
  12. Prepare and set up for new employee orientations.

    Human workimportance 3.8/5
  13. Gather personnel records from other departments or employees.

    Human workimportance 3.8/5
  14. Arrange for advertising or posting of job vacancies and notify eligible workers of position availability.

    Human workimportance 3.8/5
  15. Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.

    Human workimportance 3.7/5
  16. Examine employee files to answer inquiries and provide information for personnel actions.

    Human workimportance 3.7/5
  17. Search employee files to obtain information for authorized persons and organizations, such as credit bureaus and finance companies.

    Human workimportance 3.5/5
  18. Prepare badges, passes, and identification cards, and perform other security-related duties.

    Human workimportance 3.4/5
  19. Arrange for in-house and external training activities.

    Human workimportance 2.9/5

Where a project with Alex usually starts for this role

These are the highest-importance tasks in this role that a language model can already handle directly. In a typical engagement the first wins come from building workflows around these, so they stop eating your team's time.

  1. Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.

    O*NET importance 4.1/5 · labelled directly AI-automatable

  2. Inform job applicants of their acceptance or rejection of employment.

    O*NET importance 3.9/5 · labelled directly AI-automatable

  3. Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.

    O*NET importance 3.8/5 · labelled directly AI-automatable

Every role has three or four wedges like these. Finding them takes an hour. Turning them into a workflow your team actually uses takes a few days. Talk to Alex about a project →

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Methodology

This role's exposure score comes from Eloundou et al's 2023 GPT task labels, aggregated by O*NET importance within each O*NET-SOC code, then bridged to UK SOC 2020 via ISCO-08 (ONS Vol 2 coding index) and US SOC 2010 (BLS crosswalk). Employment and median pay come from ONS ASHE Table 14.7a, 2025 provisional. ASHE covers employees only, so self-employed workers are not counted.

Methodology · Sources (PDF) · About · Built 23 April 2026

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