Human resources
administrative occupations
Human resources administrative occupations provide administrative support for the human resources (HR) operations within organisations.
- Employees (UK)
- 19k
- Median annual pay
- £25,531
- Exposure score ?
- 2.6/10 Low 9.5/10 Very high strict reading, with tools is 9.5/10 with-tools reading, strict is 2.6/10
- Wage exposure
- £126m £461m
Higher exposure than 87% of the 379 UK occupations we scored.
What this score means.
A few tasks in this role are within reach of AI, mostly paperwork, scheduling and routine writing. The shape of the role stays the same, and some parts get faster.
If you are in this role
Pick the two or three most repetitive things in your week and try a model on them. Most people underestimate what Claude or ChatGPT already does with admin-shaped work. The time you get back is the gain.
Almost every routine task in this role is within reach of today's models. Roles like this are being rebuilt, usually not by disappearing but by one person using AI to produce what several did.
If you are in this role
Be the person doing the rebuilding. People who learn to run this kind of work with AI become very valuable, and the ones who wait tend to have the change made for them.
Where the work usually starts.
These are the most important tasks a language model can already handle directly. In a typical engagement the first wins come from building workflows around them, so they stop eating the team's time.
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Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.
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Inform job applicants of their acceptance or rejection of employment.
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Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.
These are the most important tasks AI can already handle when paired with the right tools and context. The first wins usually come from building workflows around them. That is the difference between a model that could do the job and one that actually does it inside your business.
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Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
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Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.
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Interview job applicants to obtain and verify information used to screen and evaluate them.
Every role has three or four places like these. Finding them takes an hour. Turning them into a workflow your team actually uses takes a few days.
Every task in the role.
Every O*NET task for this occupation, split by what AI can do unaided and what still needs a person. Importance is O*NET's 1 to 5 rating of how central each task is.
Tasks via O*NET "Human Resources Assistants, Except Payroll and Timekeeping" (43-4161.00).
What AI can already do
5 of 19 tasks, unaided
Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.
Inform job applicants of their acceptance or rejection of employment.
Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.
Administer and score applicant and employee aptitude, personality, and interest assessment instruments.
Compile and prepare reports and documents pertaining to personnel activities.
What still needs a person
14 of 19 tasks
Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
Interview job applicants to obtain and verify information used to screen and evaluate them.
Explain company personnel policies, benefits, and procedures to employees or job applicants.
Process and review employment applications to evaluate qualifications or eligibility of applicants.
Provide assistance in administering employee benefit programs and worker's compensation plans.
Select applicants meeting specified job requirements and refer them to hiring personnel.
Prepare and set up for new employee orientations.
Gather personnel records from other departments or employees.
Arrange for advertising or posting of job vacancies and notify eligible workers of position availability.
Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.
Examine employee files to answer inquiries and provide information for personnel actions.
Search employee files to obtain information for authorized persons and organizations, such as credit bureaus and finance companies.
Prepare badges, passes, and identification cards, and perform other security-related duties.
Arrange for in-house and external training activities.
Tasks via O*NET "Human Resources Assistants, Except Payroll and Timekeeping" (43-4161.00).
What AI can already do
18 of 19 tasks, with tools
Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.
Interview job applicants to obtain and verify information used to screen and evaluate them.
Explain company personnel policies, benefits, and procedures to employees or job applicants.
Process and review employment applications to evaluate qualifications or eligibility of applicants.
Inform job applicants of their acceptance or rejection of employment.
Provide assistance in administering employee benefit programs and worker's compensation plans.
Select applicants meeting specified job requirements and refer them to hiring personnel.
Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.
Prepare and set up for new employee orientations.
Gather personnel records from other departments or employees.
Arrange for advertising or posting of job vacancies and notify eligible workers of position availability.
Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.
Examine employee files to answer inquiries and provide information for personnel actions.
Administer and score applicant and employee aptitude, personality, and interest assessment instruments.
Search employee files to obtain information for authorized persons and organizations, such as credit bureaus and finance companies.
Compile and prepare reports and documents pertaining to personnel activities.
Arrange for in-house and external training activities.
What still needs a person
1 of 19 tasks
Prepare badges, passes, and identification cards, and perform other security-related duties.
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Related occupations.
Other roles in Administrative and secretarial occupations, and roles close by exposure.
What it means for your sector.
This role's score comes from Eloundou et al's 2023 task labels, weighted by O*NET importance within each O*NET-SOC code, then bridged to UK SOC 2020 through ISCO-08 (the ONS coding index) and US SOC 2010 (the BLS crosswalk). Employment and median pay come from ONS ASHE Table 14.7a, 2025 provisional, which covers employees only.
Back to the mapMethodologySources (PDF)Built 29 April 2026
Pictures
- "Census pantograph and 1930s keypunches" by U.S. Census Bureau employees, public domain, via Wikimedia Commons
- "Shepard Barclay, St. Louis lawyer, in his office" by Missouri Historical Society via DPLA, no known copyright restrictions, via Wikimedia Commons
- "Accountant's Office LCCN2016824374" by National Photo Company Collection, public domain, via Wikimedia Commons
- "Employment service in Oulu in the spring 1931" by Finnish Heritage Agency (Museovirasto), CC BY 4.0, via Wikimedia Commons