UK AI Exposure · Administrative and secretarial occupations
Transport and distribution clerks and assistants
Transport and distribution clerks and assistants perform various clerical functions relating to the transport and distribution of goods and freight.
- Employees (UK)
- 55k
- Median annual pay
- £32,060
- Exposure score ?
- 3.4/10 Low direct 3.4 · with tools 10.0
- Wage exposure
- £600m
Higher exposure than 91% of the 379 UK occupations we scored.
What this score means
A handful of tasks in this role are touchable by AI, mostly around paperwork, scheduling and basic writing. The shape of the role stays the same - some parts just get faster.
If you're in this role, here's what to do now
Pick the two or three most repetitive things in your week and try an LLM on them. Most people underestimate what Claude or ChatGPT can already do for admin-shaped work. The time you get back is the dividend.
The tasks in this role, ranked by AI exposure
Below are the real tasks O*NET records for this occupation, sorted highest exposure first. "AI can do this" means a language model can already handle the task directly. "AI can help" means an LLM can assist but not replace. "Human work" means today's AI doesn't touch it. Importance is O*NET's 1–5 rating of how central each task is to the role.
4 of 12 tasks in this role are things an AI can already do today. Task list mapped via O*NET "Dispatchers, Except Police, Fire, and Ambulance" (43-5032.00).
Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
Receive or prepare work orders.
Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
Prepare daily work and run schedules.
Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
Oversee all communications within specifically assigned territories.
Arrange for necessary repairs to restore service and schedules.
Monitor personnel or equipment locations and utilization to coordinate service and schedules.
Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.
Order supplies or equipment and issue them to personnel.
Where a project with Alex usually starts for this role
These are the highest-importance tasks in this role that a language model can already handle directly. In a typical engagement the first wins come from building workflows around these, so they stop eating your team's time.
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Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
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Receive or prepare work orders.
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Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
Every role has three or four wedges like these. Finding them takes an hour. Turning them into a workflow your team actually uses takes a few days. Talk to Alex about a project →
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Methodology
This role's exposure score comes from Eloundou et al's 2023 GPT task labels, aggregated by O*NET importance within each O*NET-SOC code, then bridged to UK SOC 2020 via ISCO-08 (ONS Vol 2 coding index) and US SOC 2010 (BLS crosswalk). Employment and median pay come from ONS ASHE Table 14.7a, 2025 provisional. ASHE covers employees only, so self-employed workers are not counted.
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