Quality assurance technicians

SOC 2020 code 3115

Quality assurance technicians perform a variety of technical inspections and testing and monitoring tasks to detect processing, manufacturing and other defects.

Employees (UK)
39k
Median annual pay
£33,242
Exposure score ?
1.3/10 Minimal 5.9/10 Moderate strict reading · with tools is 5.9/10 with-tools reading · strict is 1.3/10
Wage exposure
£169m £765m

Higher exposure than 64% of the 379 UK occupations we scored.

Reading the score as:
What an LLM can do unaided. LLM plus workflow tools — closer to 2026.

What this score means

Most of this role's work is still genuinely hard for AI to do. Physical presence, bodily skill, high-context judgment, direct human care - the things that don't translate to text.

If you're in this role, here's what to do now

You're not in the firing line today. But the frontier moves. Build enough AI fluency now that you can direct it for the parts of your work that could benefit. People in unexposed roles who understand AI become unusually valuable inside their organisations.

A meaningful slice of the task inventory is AI-reachable - the drafting, summarising, research and analysis parts especially. This role is at the point where the people who learn to direct AI well pull ahead of the people who don't.

If you're in this role, here's what to do now

Treat AI as a colleague you manage, not a tool you use. Identify the tasks where you'd describe the work to a capable junior - those are the tasks AI can do for you now. Spend your time on the judgment calls and the relationships instead.

Where a project with Alex usually starts for this role

These are the highest-importance tasks a language model can already handle directly today. In a typical engagement the first wins come from building workflows around these, so they stop eating your team's time.

  1. Read worker logs, product processing sheets, or specification sheets to verify that records adhere to quality assurance specifications.

    O*NET importance 3.4/5 · directly AI-automatable

  2. Prepare production documents, such as standard operating procedures, manufacturing batch records, inventory reports, or productivity reports.

  3. Provide advice or training to other technicians.

These are the highest-importance tasks AI can already handle when paired with the right tools and context. In a typical engagement the first wins come from building workflows around these — usually the difference between an LLM that can technically do the job and one that actually does it inside your business.

  1. Compile and evaluate statistical data to determine and maintain quality and reliability of products.

    O*NET importance 3.7/5 · AI can do this with workflow tools

  2. Study time, motion, methods, or speed involved in maintenance, production, or other operations to establish standard production rate or improve efficiency.

    O*NET importance 3.5/5 · AI can do this with workflow tools

  3. Read worker logs, product processing sheets, or specification sheets to verify that records adhere to quality assurance specifications.

    O*NET importance 3.4/5 · AI can do this with workflow tools

Every role has three or four wedges like these. Finding them takes an hour. Turning them into a workflow your team actually uses takes a few days. Talk to Alex about a project →

The full task breakdown

Every O*NET task for this occupation, split by what AI can already do unaided versus what still needs a human. Importance is O*NET's 1–5 rating of how central each task is to the role.

What AI can already do

3 of 30 tasks · unaided

  1. Read worker logs, product processing sheets, or specification sheets to verify that records adhere to quality assurance specifications.

    importance 3.4/5

  2. Prepare production documents, such as standard operating procedures, manufacturing batch records, inventory reports, or productivity reports.

  3. Provide advice or training to other technicians.

Where humans still hold the line

27 of 30 tasks

  1. Test selected products at specified stages in the production process for performance characteristics or adherence to specifications.

    importance 3.7/5

  2. Compile and evaluate statistical data to determine and maintain quality and reliability of products.

    importance 3.7/5

  3. Study time, motion, methods, or speed involved in maintenance, production, or other operations to establish standard production rate or improve efficiency.

    importance 3.5/5

  4. Verify that equipment is being operated and maintained according to quality assurance standards by observing worker performance.

    importance 3.4/5

  5. Evaluate industrial operations for compliance with permits or regulations related to the generation, storage, treatment, transportation, or disposal of hazardous materials or waste.

    importance 3.3/5

  6. Aid in planning work assignments in accordance with worker performance, machine capacity, production schedules, or anticipated delays.

    importance 3.2/5

  7. Adhere to all applicable regulations, policies, and procedures for health, safety, and environmental compliance.

  8. Analyze, estimate, or report production costs.

  9. Assist engineers in developing, building, or testing prototypes or new products, processes, or procedures.

  10. Calibrate or adjust equipment to ensure quality production, using tools such as calipers, micrometers, height gauges, protractors, or ring gauges.

  11. Conduct statistical studies to analyze or compare production costs for sustainable and nonsustainable designs.

  12. Coordinate equipment purchases, installations, or transfers.

  13. Create or interpret engineering drawings, schematic diagrams, formulas, or blueprints for management or engineering staff.

  14. Design plant layouts or production facilities.

  15. Develop manufacturing infrastructure to integrate or deploy new manufacturing processes.

  16. Develop or implement programs to address problems related to production, materials, safety, or quality.

  17. Develop production, inventory, or quality assurance programs.

  18. Develop sustainable manufacturing technologies to reduce greenhouse gas emissions, minimize raw material use, replace toxic materials with non-toxic materials, replace non-renewable materials with renewable materials, or reduce waste.

  19. Identify opportunities for improvements in quality, cost, or efficiency of automation equipment.

  20. Monitor and adjust production processes or equipment for quality and productivity.

  21. Oversee equipment start-up, characterization, qualification, or release.

  22. Oversee or inspect production processes.

  23. Prepare layouts, drawings, or sketches of machinery or equipment, such as shop tooling, scale layouts, or new equipment design, using drafting equipment or computer-aided design (CAD) software.

  24. Recommend corrective or preventive actions to assure or improve product quality or reliability.

  25. Select cleaning materials, tools, or equipment.

  26. Select material quantities or processing methods needed to achieve efficient production.

  27. Set up and operate production equipment in accordance with current good manufacturing practices and standard operating procedures.

What AI can already do

24 of 30 tasks · with tools

  1. Compile and evaluate statistical data to determine and maintain quality and reliability of products.

    importance 3.7/5

  2. Study time, motion, methods, or speed involved in maintenance, production, or other operations to establish standard production rate or improve efficiency.

    importance 3.5/5

  3. Read worker logs, product processing sheets, or specification sheets to verify that records adhere to quality assurance specifications.

    importance 3.4/5

  4. Evaluate industrial operations for compliance with permits or regulations related to the generation, storage, treatment, transportation, or disposal of hazardous materials or waste.

    importance 3.3/5

  5. Aid in planning work assignments in accordance with worker performance, machine capacity, production schedules, or anticipated delays.

    importance 3.2/5

  6. Prepare production documents, such as standard operating procedures, manufacturing batch records, inventory reports, or productivity reports.

  7. Provide advice or training to other technicians.

  8. Adhere to all applicable regulations, policies, and procedures for health, safety, and environmental compliance.

  9. Analyze, estimate, or report production costs.

  10. Assist engineers in developing, building, or testing prototypes or new products, processes, or procedures.

  11. Conduct statistical studies to analyze or compare production costs for sustainable and nonsustainable designs.

  12. Coordinate equipment purchases, installations, or transfers.

  13. Create or interpret engineering drawings, schematic diagrams, formulas, or blueprints for management or engineering staff.

  14. Design plant layouts or production facilities.

  15. Develop manufacturing infrastructure to integrate or deploy new manufacturing processes.

  16. Develop or implement programs to address problems related to production, materials, safety, or quality.

  17. Develop production, inventory, or quality assurance programs.

  18. Develop sustainable manufacturing technologies to reduce greenhouse gas emissions, minimize raw material use, replace toxic materials with non-toxic materials, replace non-renewable materials with renewable materials, or reduce waste.

  19. Identify opportunities for improvements in quality, cost, or efficiency of automation equipment.

  20. Monitor and adjust production processes or equipment for quality and productivity.

  21. Oversee or inspect production processes.

  22. Prepare layouts, drawings, or sketches of machinery or equipment, such as shop tooling, scale layouts, or new equipment design, using drafting equipment or computer-aided design (CAD) software.

  23. Recommend corrective or preventive actions to assure or improve product quality or reliability.

  24. Select material quantities or processing methods needed to achieve efficient production.

Where humans still hold the line

6 of 30 tasks

  1. Test selected products at specified stages in the production process for performance characteristics or adherence to specifications.

    importance 3.7/5

  2. Verify that equipment is being operated and maintained according to quality assurance standards by observing worker performance.

    importance 3.4/5

  3. Calibrate or adjust equipment to ensure quality production, using tools such as calipers, micrometers, height gauges, protractors, or ring gauges.

  4. Oversee equipment start-up, characterization, qualification, or release.

  5. Select cleaning materials, tools, or equipment.

  6. Set up and operate production equipment in accordance with current good manufacturing practices and standard operating procedures.

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Methodology

This role's exposure score comes from Eloundou et al's 2023 GPT task labels, aggregated by O*NET importance within each O*NET-SOC code, then bridged to UK SOC 2020 via ISCO-08 (ONS Vol 2 coding index) and US SOC 2010 (BLS crosswalk). Employment and median pay come from ONS ASHE Table 14.7a, 2025 provisional. ASHE covers employees only, so self-employed workers are not counted.

Methodology · Sources (PDF) · About · Built 29 April 2026

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