Business sales executives

SOC 2020 code 3552

Business sales executives provide advice to existing and potential customers, and receive orders for specialist machinery, equipment, materials and other products or services that require technical knowledge.

Employees (UK)
165k
Median annual pay
£36,498
Exposure score ?
1.3/10 Minimal direct 1.3 · with tools 9.5
Wage exposure
£783m

Higher exposure than 65% of the 379 UK occupations we scored.

What this score means

Most of this role's work is still genuinely hard for AI to do. Physical presence, bodily skill, high-context judgment, direct human care - the things that don't translate to text.

If you're in this role, here's what to do now

You're not in the firing line today. But the frontier moves. Build enough AI fluency now that you can direct it for the parts of your work that could benefit. People in unexposed roles who understand AI become unusually valuable inside their organisations.

The tasks in this role, ranked by AI exposure

Below are the real tasks O*NET records for this occupation, sorted highest exposure first. "AI can do this" means a language model can already handle the task directly. "AI can help" means an LLM can assist but not replace. "Human work" means today's AI doesn't touch it. Importance is O*NET's 1–5 rating of how central each task is to the role.

5 of 33 tasks in this role are things an AI can already do today. Task list mapped via O*NET "Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products" (41-4011.00).

  1. Prepare and submit sales contracts for orders.

    AI can do thisimportance 4.2/5
  2. Maintain customer records, using automated systems.

    AI can do thisimportance 4.2/5
  3. Quote prices, credit terms, or other bid specifications.

    AI can do thisimportance 4.1/5
  4. Complete expense reports, sales reports, or other paperwork.

    AI can do thisimportance 3.8/5
  5. Verify accuracy of materials lists.

    AI can do thisimportance 3.6/5
  6. Negotiate prices or terms of sales or service agreements.

    Human workimportance 4.3/5
  7. Visit establishments to evaluate needs or to promote product or service sales.

    Human workimportance 4.2/5
  8. Sell service contracts for technical or scientific products.

    Human workimportance 4.2/5
  9. Answer customers' questions about products, prices, availability, or credit terms.

    Human workimportance 4.2/5
  10. Contact new or existing customers to discuss how specific products or services can meet their needs.

    Human workimportance 4.1/5
  11. Emphasize product features, based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.

    Human workimportance 4.0/5
  12. Compute customer's installation or production costs and estimate savings from new services, products, or equipment.

    Human workimportance 4.0/5
  13. Demonstrate the operation or use of technical or scientific products.

    Human workimportance 4.0/5
  14. Provide feedback to product design teams so that products can be tailored to clients' needs.

    Human workimportance 3.9/5
  15. Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations.

    Human workimportance 3.9/5
  16. Prepare sales presentations or proposals to explain product specifications or applications.

    Human workimportance 3.9/5
  17. Verify that delivery schedules meet project deadlines.

    Human workimportance 3.8/5
  18. Identify prospective customers, using business directories, leads from existing clients, participation in organizations, or trade show or conference attendance.

    Human workimportance 3.8/5
  19. Arrange for installation and testing of products or machinery.

    Human workimportance 3.8/5
  20. Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.

    Human workimportance 3.8/5
  21. Collaborate with colleagues to exchange information, such as selling strategies or marketing information.

    Human workimportance 3.7/5
  22. Initiate sales campaigns to meet sales and production expectations.

    Human workimportance 3.7/5
  23. Provide customers with ongoing technical support.

    Human workimportance 3.7/5
  24. Advise customers on product usage to improve production.

    Human workimportance 3.6/5
  25. Verify customer credit ratings.

    Human workimportance 3.6/5
  26. Consult with engineers regarding technical problems with products.

    Human workimportance 3.5/5
  27. Sell technical and scientific products that are environmentally sound or designed for environmental remediation.

    Human workimportance 3.5/5
  28. Study documentation or other information for new scientific or technical products.

    Human workimportance 3.4/5
  29. Stock or distribute resources, such as samples or promotional or educational materials.

    Human workimportance 3.3/5
  30. Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, environmental regulations, or industry developments.

    Human workimportance 3.3/5
  31. Visit establishments, such as pharmacies, to determine product sales.

    Human workimportance 3.2/5
  32. Present information to customers about the energy efficiency or environmental impact of scientific or technical products.

    Human workimportance 2.9/5
  33. Inform customers about issues related to responsible use and disposal of products, such as waste reduction or product or byproduct recycling or disposal.

    Human workimportance 2.9/5

Where a project with Alex usually starts for this role

These are the highest-importance tasks in this role that a language model can already handle directly. In a typical engagement the first wins come from building workflows around these, so they stop eating your team's time.

  1. Prepare and submit sales contracts for orders.

    O*NET importance 4.2/5 · labelled directly AI-automatable

  2. Maintain customer records, using automated systems.

    O*NET importance 4.2/5 · labelled directly AI-automatable

  3. Quote prices, credit terms, or other bid specifications.

    O*NET importance 4.1/5 · labelled directly AI-automatable

Every role has three or four wedges like these. Finding them takes an hour. Turning them into a workflow your team actually uses takes a few days. Talk to Alex about a project →

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Methodology

This role's exposure score comes from Eloundou et al's 2023 GPT task labels, aggregated by O*NET importance within each O*NET-SOC code, then bridged to UK SOC 2020 via ISCO-08 (ONS Vol 2 coding index) and US SOC 2010 (BLS crosswalk). Employment and median pay come from ONS ASHE Table 14.7a, 2025 provisional. ASHE covers employees only, so self-employed workers are not counted.

Methodology · Sources (PDF) · About · Built 23 April 2026

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