Health services
and public health managers and directors
Managers and directors in this unit group plan, organise, direct and co-ordinate the resources and activities of health care providers and purchasers at both district and unit levels.
- Employees (UK)
- 64k
- Median annual pay
- £55,879
- Exposure score ?
- 0.0/10 Minimal 8.4/10 Very high strict reading, with tools is 8.4/10 with-tools reading, strict is 0.0/10
- Wage exposure
- £0 £0
Higher exposure than 1% of the 379 UK occupations we scored.
What this score means.
Most of this role's work is still hard for AI: physical presence, practised skill, judgement in context and direct care, the things that do not turn into text.
If you are in this role
Nothing here is under pressure today, but the frontier moves. Learn enough to direct AI at the paperwork around the job. People in hands-on roles who can do that become unusually useful inside their organisations.
Almost every routine task in this role is within reach of today's models. Roles like this are being rebuilt, usually not by disappearing but by one person using AI to produce what several did.
If you are in this role
Be the person doing the rebuilding. People who learn to run this kind of work with AI become very valuable, and the ones who wait tend to have the change made for them.
Where the work usually starts.
This role's strict reading is low because its top tasks are judgement, not drafting. The three highest-stakes tasks below are still usually where the work starts. Switch to With tools to see what AI plus the right context can take on.
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Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
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Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
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Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
These are the most important tasks AI can already handle when paired with the right tools and context. The first wins usually come from building workflows around them. That is the difference between a model that could do the job and one that actually does it inside your business.
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Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
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Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
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Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
Every role has three or four places like these. Finding them takes an hour. Turning them into a workflow your team actually uses takes a few days.
Every task in the role.
Every O*NET task for this occupation, split by what AI can do unaided and what still needs a person. Importance is O*NET's 1 to 5 rating of how central each task is.
Tasks via O*NET "Medical and Health Services Managers" (11-9111.00).
What AI can already do
0 of 18 tasks, unaided
No tasks here are labelled as something an LLM can do unaided. Switch to 'With tools' above to see what changes when AI is paired with the right context.
What still needs a person
18 of 18 tasks
Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
Direct or conduct recruitment, hiring, and training of personnel.
Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
Establish objectives and evaluative or operational criteria for units managed.
Develop and implement organizational policies and procedures for the facility or medical unit.
Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.
Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
Develop instructional materials and conduct in-service and community-based educational programs.
Tasks via O*NET "Medical and Health Services Managers" (11-9111.00).
What AI can already do
15 of 18 tasks, with tools
Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
Direct or conduct recruitment, hiring, and training of personnel.
Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
Establish objectives and evaluative or operational criteria for units managed.
Develop and implement organizational policies and procedures for the facility or medical unit.
Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.
Develop instructional materials and conduct in-service and community-based educational programs.
What still needs a person
3 of 18 tasks
Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
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Related occupations.
Other roles in Managers, directors and senior officials, and roles close by exposure.
What it means for your sector.
This role's score comes from Eloundou et al's 2023 task labels, weighted by O*NET importance within each O*NET-SOC code, then bridged to UK SOC 2020 through ISCO-08 (the ONS coding index) and US SOC 2010 (the BLS crosswalk). Employment and median pay come from ONS ASHE Table 14.7a, 2025 provisional, which covers employees only.
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Pictures
- "Census pantograph and 1930s keypunches" by U.S. Census Bureau employees, public domain, via Wikimedia Commons
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