Health services and public health managers and directors

SOC 2020 code 1171

Managers and directors in this unit group plan, organise, direct and co-ordinate the resources and activities of health care providers and purchasers at both district and unit levels.

Employees (UK)
64k
Median annual pay
£55,879
Exposure score ?
0.0/10 Minimal direct 0.0 · with tools 8.4
Wage exposure
£0

Higher exposure than 1% of the 379 UK occupations we scored.

What this score means

Most of this role's work is still genuinely hard for AI to do. Physical presence, bodily skill, high-context judgment, direct human care - the things that don't translate to text.

If you're in this role, here's what to do now

You're not in the firing line today. But the frontier moves. Build enough AI fluency now that you can direct it for the parts of your work that could benefit. People in unexposed roles who understand AI become unusually valuable inside their organisations.

The tasks in this role, ranked by AI exposure

Below are the real tasks O*NET records for this occupation, sorted highest exposure first. "AI can do this" means a language model can already handle the task directly. "AI can help" means an LLM can assist but not replace. "Human work" means today's AI doesn't touch it. Importance is O*NET's 1–5 rating of how central each task is to the role.

0 of 18 tasks in this role are things an AI can already do today. Task list mapped via O*NET "Medical and Health Services Managers" (11-9111.00).

  1. Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.

    Human workimportance 4.4/5
  2. Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.

    Human workimportance 4.3/5
  3. Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.

    Human workimportance 4.2/5
  4. Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.

    Human workimportance 4.2/5
  5. Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.

    Human workimportance 4.2/5
  6. Establish work schedules and assignments for staff, according to workload, space, and equipment availability.

    Human workimportance 4.1/5
  7. Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.

    Human workimportance 4.1/5
  8. Direct or conduct recruitment, hiring, and training of personnel.

    Human workimportance 4.1/5
  9. Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.

    Human workimportance 4.1/5
  10. Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.

    Human workimportance 4.0/5
  11. Establish objectives and evaluative or operational criteria for units managed.

    Human workimportance 4.0/5
  12. Develop and implement organizational policies and procedures for the facility or medical unit.

    Human workimportance 3.9/5
  13. Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.

    Human workimportance 3.8/5
  14. Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.

    Human workimportance 3.8/5
  15. Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.

    Human workimportance 3.8/5
  16. Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.

    Human workimportance 3.7/5
  17. Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.

    Human workimportance 3.5/5
  18. Develop instructional materials and conduct in-service and community-based educational programs.

    Human workimportance 3.4/5

Where a project with Alex usually starts for this role

This role's strict α score is low because its top tasks are judgment, not drafting. But those same tasks compress dramatically when AI is paired with the right context and tools. The three highest-stakes tasks below are usually where we start.

  1. Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.

    O*NET importance 4.4/5 · strict α=0 (judgment-heavy) but compresses with tools

  2. Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.

    O*NET importance 4.3/5 · strict α=0 (judgment-heavy) but compresses with tools

  3. Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.

    O*NET importance 4.2/5 · strict α=0 (judgment-heavy) but compresses with tools

Every role has three or four wedges like these. Finding them takes an hour. Turning them into a workflow your team actually uses takes a few days. Talk to Alex about a project →

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Methodology

This role's exposure score comes from Eloundou et al's 2023 GPT task labels, aggregated by O*NET importance within each O*NET-SOC code, then bridged to UK SOC 2020 via ISCO-08 (ONS Vol 2 coding index) and US SOC 2010 (BLS crosswalk). Employment and median pay come from ONS ASHE Table 14.7a, 2025 provisional. ASHE covers employees only, so self-employed workers are not counted.

Methodology · Sources (PDF) · About · Built 23 April 2026

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