Human resource managers and directors

SOC 2020 code 1136

Human resource managers and directors plan, organise and direct the personnel, training and industrial relations policies of organisations, advise on resource allocation and utilisation problems, measure the effectiveness of an organisation’s systems, methods and procedures and advise on, plan and implement procedures to improve utilisation of labour, equipment and materials.

Employees (UK)
171k
Median annual pay
£54,474
Exposure score ?
0.7/10 Minimal direct 0.7 · with tools 9.0
Wage exposure
£652m

Higher exposure than 33% of the 379 UK occupations we scored.

What this score means

Most of this role's work is still genuinely hard for AI to do. Physical presence, bodily skill, high-context judgment, direct human care - the things that don't translate to text.

If you're in this role, here's what to do now

You're not in the firing line today. But the frontier moves. Build enough AI fluency now that you can direct it for the parts of your work that could benefit. People in unexposed roles who understand AI become unusually valuable inside their organisations.

The tasks in this role, ranked by AI exposure

Below are the real tasks O*NET records for this occupation, sorted highest exposure first. "AI can do this" means a language model can already handle the task directly. "AI can help" means an LLM can assist but not replace. "Human work" means today's AI doesn't touch it. Importance is O*NET's 1–5 rating of how central each task is to the role.

1 of 26 tasks in this role are things an AI can already do today. Task list mapped via O*NET "Human Resources Managers" (11-3121.00).

  1. Conduct exit interviews to identify reasons for employee termination.

    AI can do thisimportance 3.6/5
  2. Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

    Human workimportance 4.7/5
  3. Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.

    Human workimportance 4.5/5
  4. Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.

    Human workimportance 4.5/5
  5. Represent organization at personnel-related hearings and investigations.

    Human workimportance 4.4/5
  6. Negotiate bargaining agreements and help interpret labor contracts.

    Human workimportance 4.3/5
  7. Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes.

    Human workimportance 4.3/5
  8. Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.

    Human workimportance 4.1/5
  9. Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.

    Human workimportance 4.0/5
  10. Identify staff vacancies and recruit, interview, and select applicants.

    Human workimportance 4.0/5
  11. Investigate and report on industrial accidents for insurance carriers.

    Human workimportance 4.0/5
  12. Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.

    Human workimportance 4.0/5
  13. Administer compensation, benefits, and performance management systems, and safety and recreation programs.

    Human workimportance 3.9/5
  14. Prepare and follow budgets for personnel operations.

    Human workimportance 3.9/5
  15. Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.

    Human workimportance 3.8/5
  16. Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.

    Human workimportance 3.7/5
  17. Plan, organize, direct, control, or coordinate the personnel, training, or labor relations activities of an organization.

    Human workimportance 3.6/5
  18. Oversee the evaluation, classification, and rating of occupations and job positions.

    Human workimportance 3.6/5
  19. Analyze training needs to design employee development, language training, and health and safety programs.

    Human workimportance 3.6/5
  20. Allocate human resources, ensuring appropriate matches between personnel.

    Human workimportance 3.5/5
  21. Prepare personnel forecast to project employment needs.

    Human workimportance 3.5/5
  22. Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.

    Human workimportance 3.4/5
  23. Develop or administer special projects in areas such as pay equity, savings bond programs, day care, and employee awards.

    Human workimportance 3.2/5
  24. Develop, administer, and evaluate applicant tests.

    Human workimportance 2.8/5
  25. Contract with vendors to provide employee services, such as food service, transportation, or relocation service.

    Human workimportance 2.4/5
  26. Provide terminated employees with outplacement or relocation assistance.

    Human workimportance 2.2/5

Where a project with Alex usually starts for this role

This role's strict α score is low because its top tasks are judgment, not drafting. But those same tasks compress dramatically when AI is paired with the right context and tools. The three highest-stakes tasks below are usually where we start.

  1. Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

    O*NET importance 4.7/5 · strict α=0 (judgment-heavy) but compresses with tools

  2. Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.

    O*NET importance 4.5/5 · strict α=0 (judgment-heavy) but compresses with tools

  3. Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.

    O*NET importance 4.5/5 · strict α=0 (judgment-heavy) but compresses with tools

Every role has three or four wedges like these. Finding them takes an hour. Turning them into a workflow your team actually uses takes a few days. Talk to Alex about a project →

Stay on top of this

One email a week, written for people who aren't AI nerds. What's actually real, what's hype, and what smart operators are doing about it.

Get the weekly note

One email a week from Alex on how AI is changing UK work, how to get ahead of it, and what smart operators are actually doing. Written for people who aren't AI nerds.

Free. Unsubscribe any time.

Or go deeper:

Methodology

This role's exposure score comes from Eloundou et al's 2023 GPT task labels, aggregated by O*NET importance within each O*NET-SOC code, then bridged to UK SOC 2020 via ISCO-08 (ONS Vol 2 coding index) and US SOC 2010 (BLS crosswalk). Employment and median pay come from ONS ASHE Table 14.7a, 2025 provisional. ASHE covers employees only, so self-employed workers are not counted.

Methodology · Sources (PDF) · About · Built 23 April 2026

Get the weekly note. One email on how AI is changing UK work.