Human resource managers and directors

SOC 2020 code 1136

Human resource managers and directors plan, organise and direct the personnel, training and industrial relations policies of organisations, advise on resource allocation and utilisation problems, measure the effectiveness of an organisation’s systems, methods and procedures and advise on, plan and implement procedures to improve utilisation of labour, equipment and materials.

Employees (UK)
171k
Median annual pay
£54,474
Exposure score ?
0.7/10 Minimal 9.0/10 Very high strict reading · with tools is 9.0/10 with-tools reading · strict is 0.7/10
Wage exposure
£652m £8.38bn

Higher exposure than 33% of the 379 UK occupations we scored.

Reading the score as:
What an LLM can do unaided. LLM plus workflow tools — closer to 2026.

What this score means

Most of this role's work is still genuinely hard for AI to do. Physical presence, bodily skill, high-context judgment, direct human care - the things that don't translate to text.

If you're in this role, here's what to do now

You're not in the firing line today. But the frontier moves. Build enough AI fluency now that you can direct it for the parts of your work that could benefit. People in unexposed roles who understand AI become unusually valuable inside their organisations.

Almost every routine task in this role is within reach of today's language models. Roles at this level are getting rebuilt - often not by disappearing, but by one person using AI to do three or five people's output.

If you're in this role, here's what to do now

You don't need to be afraid. You need to be the person doing the rebuilding. The operators who learn to direct AI at scale in this kind of work become hugely valuable. The ones who wait to be told what to do get told what to do - and that thing is often 'we don't need as many of you anymore.'

Where a project with Alex usually starts for this role

This role's strict reading is low because its top tasks are judgment, not drafting. The three highest-stakes tasks below are still usually where we start — flip the toggle to 'With tools' to see what AI plus the right context can compress.

  1. Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

    O*NET importance 4.7/5 · still needs a human under the strict reading

  2. Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.

    O*NET importance 4.5/5 · still needs a human under the strict reading

  3. Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.

    O*NET importance 4.5/5 · still needs a human under the strict reading

These are the highest-importance tasks AI can already handle when paired with the right tools and context. In a typical engagement the first wins come from building workflows around these — usually the difference between an LLM that can technically do the job and one that actually does it inside your business.

  1. Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

    O*NET importance 4.7/5 · AI can do this with workflow tools

  2. Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.

    O*NET importance 4.5/5 · AI can do this with workflow tools

  3. Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.

    O*NET importance 4.5/5 · AI can do this with workflow tools

Every role has three or four wedges like these. Finding them takes an hour. Turning them into a workflow your team actually uses takes a few days. Talk to Alex about a project →

The full task breakdown

Every O*NET task for this occupation, split by what AI can already do unaided versus what still needs a human. Importance is O*NET's 1–5 rating of how central each task is to the role.

What AI can already do

1 of 26 tasks · unaided

  1. Conduct exit interviews to identify reasons for employee termination.

    importance 3.6/5

Where humans still hold the line

25 of 26 tasks

  1. Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

    importance 4.7/5

  2. Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.

    importance 4.5/5

  3. Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.

    importance 4.5/5

  4. Represent organization at personnel-related hearings and investigations.

    importance 4.4/5

  5. Negotiate bargaining agreements and help interpret labor contracts.

    importance 4.3/5

  6. Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes.

    importance 4.3/5

  7. Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.

    importance 4.1/5

  8. Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.

    importance 4.0/5

  9. Identify staff vacancies and recruit, interview, and select applicants.

    importance 4.0/5

  10. Investigate and report on industrial accidents for insurance carriers.

    importance 4.0/5

  11. Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.

    importance 4.0/5

  12. Administer compensation, benefits, and performance management systems, and safety and recreation programs.

    importance 3.9/5

  13. Prepare and follow budgets for personnel operations.

    importance 3.9/5

  14. Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.

    importance 3.8/5

  15. Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.

    importance 3.7/5

  16. Plan, organize, direct, control, or coordinate the personnel, training, or labor relations activities of an organization.

    importance 3.6/5

  17. Oversee the evaluation, classification, and rating of occupations and job positions.

    importance 3.6/5

  18. Analyze training needs to design employee development, language training, and health and safety programs.

    importance 3.6/5

  19. Allocate human resources, ensuring appropriate matches between personnel.

    importance 3.5/5

  20. Prepare personnel forecast to project employment needs.

    importance 3.5/5

  21. Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.

    importance 3.4/5

  22. Develop or administer special projects in areas such as pay equity, savings bond programs, day care, and employee awards.

    importance 3.2/5

  23. Develop, administer, and evaluate applicant tests.

    importance 2.8/5

  24. Contract with vendors to provide employee services, such as food service, transportation, or relocation service.

    importance 2.4/5

  25. Provide terminated employees with outplacement or relocation assistance.

    importance 2.2/5

What AI can already do

24 of 26 tasks · with tools

  1. Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

    importance 4.7/5

  2. Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.

    importance 4.5/5

  3. Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.

    importance 4.5/5

  4. Negotiate bargaining agreements and help interpret labor contracts.

    importance 4.3/5

  5. Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes.

    importance 4.3/5

  6. Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.

    importance 4.0/5

  7. Identify staff vacancies and recruit, interview, and select applicants.

    importance 4.0/5

  8. Investigate and report on industrial accidents for insurance carriers.

    importance 4.0/5

  9. Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.

    importance 4.0/5

  10. Administer compensation, benefits, and performance management systems, and safety and recreation programs.

    importance 3.9/5

  11. Prepare and follow budgets for personnel operations.

    importance 3.9/5

  12. Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.

    importance 3.8/5

  13. Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.

    importance 3.7/5

  14. Conduct exit interviews to identify reasons for employee termination.

    importance 3.6/5

  15. Plan, organize, direct, control, or coordinate the personnel, training, or labor relations activities of an organization.

    importance 3.6/5

  16. Oversee the evaluation, classification, and rating of occupations and job positions.

    importance 3.6/5

  17. Analyze training needs to design employee development, language training, and health and safety programs.

    importance 3.6/5

  18. Allocate human resources, ensuring appropriate matches between personnel.

    importance 3.5/5

  19. Prepare personnel forecast to project employment needs.

    importance 3.5/5

  20. Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.

    importance 3.4/5

  21. Develop or administer special projects in areas such as pay equity, savings bond programs, day care, and employee awards.

    importance 3.2/5

  22. Develop, administer, and evaluate applicant tests.

    importance 2.8/5

  23. Contract with vendors to provide employee services, such as food service, transportation, or relocation service.

    importance 2.4/5

  24. Provide terminated employees with outplacement or relocation assistance.

    importance 2.2/5

Where humans still hold the line

2 of 26 tasks

  1. Represent organization at personnel-related hearings and investigations.

    importance 4.4/5

  2. Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.

    importance 4.1/5

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Methodology

This role's exposure score comes from Eloundou et al's 2023 GPT task labels, aggregated by O*NET importance within each O*NET-SOC code, then bridged to UK SOC 2020 via ISCO-08 (ONS Vol 2 coding index) and US SOC 2010 (BLS crosswalk). Employment and median pay come from ONS ASHE Table 14.7a, 2025 provisional. ASHE covers employees only, so self-employed workers are not counted.

Methodology · Sources (PDF) · About · Built 29 April 2026

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