Merchandisers

SOC 2020 code 3553

Merchandisers ensure that stores are supplied with goods, liaise with suppliers, decide on pricing and promotions and advise retailers on the optimum display of merchandise.

Employees (UK)
19k
Median annual pay
£26,554
Exposure score ?
0.5/10 Minimal 1.8/10 Minimal strict reading · with tools is 1.8/10 with-tools reading · strict is 0.5/10
Wage exposure
£25m £91m

Higher exposure than 28% of the 379 UK occupations we scored.

Reading the score as:
What an LLM can do unaided. LLM plus workflow tools — closer to 2026.

What this score means

Most of this role's work is still genuinely hard for AI to do. Physical presence, bodily skill, high-context judgment, direct human care - the things that don't translate to text.

If you're in this role, here's what to do now

You're not in the firing line today. But the frontier moves. Build enough AI fluency now that you can direct it for the parts of your work that could benefit. People in unexposed roles who understand AI become unusually valuable inside their organisations.

Most of this role's work is still genuinely hard for AI to do. Physical presence, bodily skill, high-context judgment, direct human care - the things that don't translate to text.

If you're in this role, here's what to do now

You're not in the firing line today. But the frontier moves. Build enough AI fluency now that you can direct it for the parts of your work that could benefit. People in unexposed roles who understand AI become unusually valuable inside their organisations.

Where a project with Alex usually starts for this role

This role's strict reading is low because its top tasks are judgment, not drafting. The three highest-stakes tasks below are still usually where we start — flip the toggle to 'With tools' to see what AI plus the right context can compress.

  1. Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.

    O*NET importance 4.5/5 · still needs a human under the strict reading

  2. Sell products being promoted and keep records of sales.

    O*NET importance 4.5/5 · still needs a human under the strict reading

  3. Keep areas neat while working and return items to correct locations following demonstrations.

    O*NET importance 4.5/5 · still needs a human under the strict reading

These are the highest-importance tasks AI can already handle when paired with the right tools and context. In a typical engagement the first wins come from building workflows around these — usually the difference between an LLM that can technically do the job and one that actually does it inside your business.

  1. Research or investigate products to be presented to prepare for demonstrations.

    O*NET importance 4.3/5 · AI can do this with workflow tools

  2. Learn about competitors' products or consumers' interests or concerns to answer questions or provide more complete information.

    O*NET importance 4.0/5 · AI can do this with workflow tools

  3. Prepare or alter presentation contents to target specific audiences.

    O*NET importance 3.9/5 · AI can do this with workflow tools

Every role has three or four wedges like these. Finding them takes an hour. Turning them into a workflow your team actually uses takes a few days. Talk to Alex about a project →

The full task breakdown

Every O*NET task for this occupation, split by what AI can already do unaided versus what still needs a human. Importance is O*NET's 1–5 rating of how central each task is to the role.

What AI can already do

1 of 21 tasks · unaided

  1. Prepare or alter presentation contents to target specific audiences.

    importance 3.9/5

Where humans still hold the line

20 of 21 tasks

  1. Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.

    importance 4.5/5

  2. Sell products being promoted and keep records of sales.

    importance 4.5/5

  3. Keep areas neat while working and return items to correct locations following demonstrations.

    importance 4.5/5

  4. Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.

    importance 4.5/5

  5. Record and report demonstration-related information, such as the number of questions asked by the audience or the number of coupons distributed.

    importance 4.3/5

  6. Suggest specific product purchases to meet customers' needs.

    importance 4.3/5

  7. Research or investigate products to be presented to prepare for demonstrations.

    importance 4.3/5

  8. Set up and arrange displays or demonstration areas to attract the attention of prospective customers.

    importance 4.2/5

  9. Identify interested and qualified customers to provide them with additional information.

    importance 4.2/5

  10. Visit trade shows, stores, community organizations, or other venues to demonstrate products or services or to answer questions from potential customers.

    importance 4.1/5

  11. Transport, assemble, and disassemble materials used in presentations.

    importance 4.0/5

  12. Practice demonstrations to ensure that they will run smoothly.

    importance 4.0/5

  13. Learn about competitors' products or consumers' interests or concerns to answer questions or provide more complete information.

    importance 4.0/5

  14. Instruct customers in alteration of products.

    importance 3.9/5

  15. Stock shelves with products.

    importance 3.8/5

  16. Work as part of a team of demonstrators to accommodate large crowds.

    importance 3.8/5

  17. Provide product information, using lectures, films, charts, or slide shows.

    importance 3.8/5

  18. Train demonstrators to present a company's products or services.

    importance 3.7/5

  19. Recommend product or service improvements to employers.

    importance 3.5/5

  20. Wear costumes or sign boards and walk in public to promote merchandise, services, or events.

    importance 3.2/5

What AI can already do

4 of 21 tasks · with tools

  1. Research or investigate products to be presented to prepare for demonstrations.

    importance 4.3/5

  2. Learn about competitors' products or consumers' interests or concerns to answer questions or provide more complete information.

    importance 4.0/5

  3. Prepare or alter presentation contents to target specific audiences.

    importance 3.9/5

  4. Recommend product or service improvements to employers.

    importance 3.5/5

Where humans still hold the line

17 of 21 tasks

  1. Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.

    importance 4.5/5

  2. Sell products being promoted and keep records of sales.

    importance 4.5/5

  3. Keep areas neat while working and return items to correct locations following demonstrations.

    importance 4.5/5

  4. Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.

    importance 4.5/5

  5. Record and report demonstration-related information, such as the number of questions asked by the audience or the number of coupons distributed.

    importance 4.3/5

  6. Suggest specific product purchases to meet customers' needs.

    importance 4.3/5

  7. Set up and arrange displays or demonstration areas to attract the attention of prospective customers.

    importance 4.2/5

  8. Identify interested and qualified customers to provide them with additional information.

    importance 4.2/5

  9. Visit trade shows, stores, community organizations, or other venues to demonstrate products or services or to answer questions from potential customers.

    importance 4.1/5

  10. Transport, assemble, and disassemble materials used in presentations.

    importance 4.0/5

  11. Practice demonstrations to ensure that they will run smoothly.

    importance 4.0/5

  12. Instruct customers in alteration of products.

    importance 3.9/5

  13. Stock shelves with products.

    importance 3.8/5

  14. Work as part of a team of demonstrators to accommodate large crowds.

    importance 3.8/5

  15. Provide product information, using lectures, films, charts, or slide shows.

    importance 3.8/5

  16. Train demonstrators to present a company's products or services.

    importance 3.7/5

  17. Wear costumes or sign boards and walk in public to promote merchandise, services, or events.

    importance 3.2/5

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Methodology

This role's exposure score comes from Eloundou et al's 2023 GPT task labels, aggregated by O*NET importance within each O*NET-SOC code, then bridged to UK SOC 2020 via ISCO-08 (ONS Vol 2 coding index) and US SOC 2010 (BLS crosswalk). Employment and median pay come from ONS ASHE Table 14.7a, 2025 provisional. ASHE covers employees only, so self-employed workers are not counted.

Methodology · Sources (PDF) · About · Built 29 April 2026

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