Sports and leisure assistants

SOC 2020 code 6211

Sports and leisure assistants, provide and maintain facilities for sporting and recreational activities and supervise their use, maintain the continuity of entertainment and social events, offer odds and accept bets on the result of sporting and other events, control gambling activities, work behind the scenes in production and broadcasting enterprises in a supporting role to ensure operations run smoothly.

Employees (UK)
42k
Median annual pay
£14,366
Exposure score ?
0.9/10 Minimal 3.7/10 Low strict reading · with tools is 3.7/10 with-tools reading · strict is 0.9/10
Wage exposure
£54m £223m

Higher exposure than 51% of the 379 UK occupations we scored.

Reading the score as:
What an LLM can do unaided. LLM plus workflow tools — closer to 2026.

What this score means

Most of this role's work is still genuinely hard for AI to do. Physical presence, bodily skill, high-context judgment, direct human care - the things that don't translate to text.

If you're in this role, here's what to do now

You're not in the firing line today. But the frontier moves. Build enough AI fluency now that you can direct it for the parts of your work that could benefit. People in unexposed roles who understand AI become unusually valuable inside their organisations.

A handful of tasks in this role are touchable by AI, mostly around paperwork, scheduling and basic writing. The shape of the role stays the same - some parts just get faster.

If you're in this role, here's what to do now

Pick the two or three most repetitive things in your week and try an LLM on them. Most people underestimate what Claude or ChatGPT can already do for admin-shaped work. The time you get back is the dividend.

Where a project with Alex usually starts for this role

These are the highest-importance tasks a language model can already handle directly today. In a typical engagement the first wins come from building workflows around these, so they stop eating your team's time.

  1. Answer telephones, and route calls or deliver messages.

    O*NET importance 3.8/5 · directly AI-automatable

  2. Process contract cancellations for students who are unable to follow residence hall policies and procedures.

    O*NET importance 3.7/5 · directly AI-automatable

  3. Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.

    O*NET importance 3.7/5 · directly AI-automatable

These are the highest-importance tasks AI can already handle when paired with the right tools and context. In a typical engagement the first wins come from building workflows around these — usually the difference between an LLM that can technically do the job and one that actually does it inside your business.

  1. Determine the need for facility maintenance and repair, and notify appropriate personnel.

    O*NET importance 4.1/5 · AI can do this with workflow tools

  2. Collaborate with counselors to develop counseling programs that address the needs of individual students.

    O*NET importance 4.0/5 · AI can do this with workflow tools

  3. Develop and coordinate educational programs for residents.

    O*NET importance 4.0/5 · AI can do this with workflow tools

Every role has three or four wedges like these. Finding them takes an hour. Turning them into a workflow your team actually uses takes a few days. Talk to Alex about a project →

The full task breakdown

Every O*NET task for this occupation, split by what AI can already do unaided versus what still needs a human. Importance is O*NET's 1–5 rating of how central each task is to the role.

What AI can already do

3 of 30 tasks · unaided

  1. Answer telephones, and route calls or deliver messages.

    importance 3.8/5

  2. Process contract cancellations for students who are unable to follow residence hall policies and procedures.

    importance 3.7/5

  3. Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.

    importance 3.7/5

Where humans still hold the line

27 of 30 tasks

  1. Communicate with other staff to resolve problems with individual students.

    importance 4.6/5

  2. Observe students to detect and report unusual behavior.

    importance 4.4/5

  3. Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.

    importance 4.3/5

  4. Provide emergency first aid and summon medical assistance when necessary.

    importance 4.3/5

  5. Make regular rounds to ensure that residents and areas are safe and secure.

    importance 4.3/5

  6. Mediate interpersonal problems between residents.

    importance 4.2/5

  7. Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.

    importance 4.1/5

  8. Determine the need for facility maintenance and repair, and notify appropriate personnel.

    importance 4.1/5

  9. Collaborate with counselors to develop counseling programs that address the needs of individual students.

    importance 4.0/5

  10. Develop and coordinate educational programs for residents.

    importance 4.0/5

  11. Develop program plans for individuals or assist in plan development.

    importance 4.0/5

  12. Oversee departmental budget.

    importance 3.9/5

  13. Provide requested information on students' progress and the development of case plans.

    importance 3.9/5

  14. Confer with medical personnel to better understand the backgrounds and needs of individual residents.

    importance 3.8/5

  15. Administer, coordinate, or recommend disciplinary and corrective actions.

    importance 3.8/5

  16. Counsel students in the handling of issues such as family, financial, and educational problems.

    importance 3.8/5

  17. Supervise students' housekeeping work to ensure that it is done properly.

    importance 3.7/5

  18. Hold regular meetings with each assigned unit.

    importance 3.7/5

  19. Accompany and supervise students during meals.

    importance 3.7/5

  20. Supervise the activities of housekeeping personnel.

    importance 3.7/5

  21. Assign rooms to students.

    importance 3.5/5

  22. Provide transportation or escort for expeditions, such as shopping trips or visits to doctors or dentists.

    importance 3.5/5

  23. Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.

    importance 3.5/5

  24. Chaperone group-sponsored trips and social functions.

    importance 3.4/5

  25. Order supplies for facilities.

    importance 3.3/5

  26. Sort and distribute mail.

    importance 3.1/5

  27. Inventory, pack, and remove items left behind by former residents.

    importance 2.8/5

What AI can already do

11 of 30 tasks · with tools

  1. Determine the need for facility maintenance and repair, and notify appropriate personnel.

    importance 4.1/5

  2. Collaborate with counselors to develop counseling programs that address the needs of individual students.

    importance 4.0/5

  3. Develop and coordinate educational programs for residents.

    importance 4.0/5

  4. Develop program plans for individuals or assist in plan development.

    importance 4.0/5

  5. Oversee departmental budget.

    importance 3.9/5

  6. Provide requested information on students' progress and the development of case plans.

    importance 3.9/5

  7. Answer telephones, and route calls or deliver messages.

    importance 3.8/5

  8. Process contract cancellations for students who are unable to follow residence hall policies and procedures.

    importance 3.7/5

  9. Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.

    importance 3.7/5

  10. Assign rooms to students.

    importance 3.5/5

  11. Order supplies for facilities.

    importance 3.3/5

Where humans still hold the line

19 of 30 tasks

  1. Communicate with other staff to resolve problems with individual students.

    importance 4.6/5

  2. Observe students to detect and report unusual behavior.

    importance 4.4/5

  3. Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.

    importance 4.3/5

  4. Provide emergency first aid and summon medical assistance when necessary.

    importance 4.3/5

  5. Make regular rounds to ensure that residents and areas are safe and secure.

    importance 4.3/5

  6. Mediate interpersonal problems between residents.

    importance 4.2/5

  7. Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.

    importance 4.1/5

  8. Confer with medical personnel to better understand the backgrounds and needs of individual residents.

    importance 3.8/5

  9. Administer, coordinate, or recommend disciplinary and corrective actions.

    importance 3.8/5

  10. Counsel students in the handling of issues such as family, financial, and educational problems.

    importance 3.8/5

  11. Supervise students' housekeeping work to ensure that it is done properly.

    importance 3.7/5

  12. Hold regular meetings with each assigned unit.

    importance 3.7/5

  13. Accompany and supervise students during meals.

    importance 3.7/5

  14. Supervise the activities of housekeeping personnel.

    importance 3.7/5

  15. Provide transportation or escort for expeditions, such as shopping trips or visits to doctors or dentists.

    importance 3.5/5

  16. Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.

    importance 3.5/5

  17. Chaperone group-sponsored trips and social functions.

    importance 3.4/5

  18. Sort and distribute mail.

    importance 3.1/5

  19. Inventory, pack, and remove items left behind by former residents.

    importance 2.8/5

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Methodology

This role's exposure score comes from Eloundou et al's 2023 GPT task labels, aggregated by O*NET importance within each O*NET-SOC code, then bridged to UK SOC 2020 via ISCO-08 (ONS Vol 2 coding index) and US SOC 2010 (BLS crosswalk). Employment and median pay come from ONS ASHE Table 14.7a, 2025 provisional. ASHE covers employees only, so self-employed workers are not counted.

Methodology · Sources (PDF) · About · Built 29 April 2026

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