Sales related occupations n.e.c.
Job holders in this unit group perform a variety of sales occupations not elsewhere classified in minor group 712: Sales Related Occupations.
- Employees (UK)
- 20k
- Median annual pay
- £28,870
- Exposure score ?
- 2.6/10 Low 8.2/10 Very high strict reading, with tools is 8.2/10 with-tools reading, strict is 2.6/10
- Wage exposure
- £150m £473m
Higher exposure than 87% of the 379 UK occupations we scored.
What this score means.
A few tasks in this role are within reach of AI, mostly paperwork, scheduling and routine writing. The shape of the role stays the same, and some parts get faster.
If you are in this role
Pick the two or three most repetitive things in your week and try a model on them. Most people underestimate what Claude or ChatGPT already does with admin-shaped work. The time you get back is the gain.
Almost every routine task in this role is within reach of today's models. Roles like this are being rebuilt, usually not by disappearing but by one person using AI to produce what several did.
If you are in this role
Be the person doing the rebuilding. People who learn to run this kind of work with AI become very valuable, and the ones who wait tend to have the change made for them.
Where the work usually starts.
These are the most important tasks a language model can already handle directly. In a typical engagement the first wins come from building workflows around them, so they stop eating the team's time.
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Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
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Provide information about rental items, such as availability, operation, or description.
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Answer telephones to provide information and receive orders.
These are the most important tasks AI can already handle when paired with the right tools and context. The first wins usually come from building workflows around them. That is the difference between a model that could do the job and one that actually does it inside your business.
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Compute charges for merchandise or services and receive payments.
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Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
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Provide information about rental items, such as availability, operation, or description.
Every role has three or four places like these. Finding them takes an hour. Turning them into a workflow your team actually uses takes a few days.
Every task in the role.
Every O*NET task for this occupation, split by what AI can do unaided and what still needs a person. Importance is O*NET's 1 to 5 rating of how central each task is.
Tasks via O*NET "Counter and Rental Clerks" (41-2021.00).
What AI can already do
4 of 16 tasks, unaided
Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
Provide information about rental items, such as availability, operation, or description.
Answer telephones to provide information and receive orders.
Prepare rental forms, obtaining customer signature and other information, such as required licenses.
What still needs a person
12 of 16 tasks
Compute charges for merchandise or services and receive payments.
Explain rental fees, policies, and procedures.
Advise customers on use and care of merchandise.
Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
Inspect and adjust rental items to meet needs of customer.
Rent items, arrange for provision of services to customers, and accept returns.
Keep records of transactions and of the number of customers entering an establishment.
Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
Reserve items for requested times and keep records of items rented.
Prepare merchandise for display or for purchase or rental.
Recommend and provide advice on a wide variety of products and services.
Allocate equipment to participants in sporting events or recreational activities.
Tasks via O*NET "Counter and Rental Clerks" (41-2021.00).
What AI can already do
13 of 16 tasks, with tools
Compute charges for merchandise or services and receive payments.
Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
Provide information about rental items, such as availability, operation, or description.
Explain rental fees, policies, and procedures.
Advise customers on use and care of merchandise.
Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
Answer telephones to provide information and receive orders.
Prepare rental forms, obtaining customer signature and other information, such as required licenses.
Rent items, arrange for provision of services to customers, and accept returns.
Keep records of transactions and of the number of customers entering an establishment.
Reserve items for requested times and keep records of items rented.
Recommend and provide advice on a wide variety of products and services.
Allocate equipment to participants in sporting events or recreational activities.
What still needs a person
3 of 16 tasks
Inspect and adjust rental items to meet needs of customer.
Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
Prepare merchandise for display or for purchase or rental.
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Related occupations.
Other roles in Sales and customer service occupations, and roles close by exposure.
What it means for your sector.
This role's score comes from Eloundou et al's 2023 task labels, weighted by O*NET importance within each O*NET-SOC code, then bridged to UK SOC 2020 through ISCO-08 (the ONS coding index) and US SOC 2010 (the BLS crosswalk). Employment and median pay come from ONS ASHE Table 14.7a, 2025 provisional, which covers employees only.
Back to the mapMethodologySources (PDF)Built 29 April 2026
Pictures
- "Census pantograph and 1930s keypunches" by U.S. Census Bureau employees, public domain, via Wikimedia Commons
- "Shepard Barclay, St. Louis lawyer, in his office" by Missouri Historical Society via DPLA, no known copyright restrictions, via Wikimedia Commons
- "Accountant's Office LCCN2016824374" by National Photo Company Collection, public domain, via Wikimedia Commons
- "Employment service in Oulu in the spring 1931" by Finnish Heritage Agency (Museovirasto), CC BY 4.0, via Wikimedia Commons