Retail cashiers and check-out operators

5 of 28 tasks in this role are things an AI can already do today. Task list mapped via O*NET "Cashiers" (41-2011.00).

1. Calculate total payments received during a time period, and reconcile this with total sales.

   AI can do thisimportance 4.7/5
2. Compute and record totals of transactions.

   AI can do thisimportance 4.4/5
3. Answer incoming phone calls.

   AI can do thisimportance 4.4/5
4. Keep periodic balance sheets of amounts and numbers of transactions.

   AI can do thisimportance 4.4/5
5. Compile and maintain non-monetary reports and records.

   AI can do thisimportance 4.3/5
6. Receive payment by cash, check, credit cards, vouchers, or automatic debits.

   Human workimportance 4.8/5
7. Greet customers entering establishments.

   Human workimportance 4.7/5
8. Issue receipts, refunds, credits, or change due to customers.

   Human workimportance 4.7/5
9. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

   Human workimportance 4.6/5
10. Issue trading stamps, and redeem food stamps and coupons.

    Human workimportance 4.5/5
11. Assist customers by providing information and resolving their complaints.

    Human workimportance 4.5/5
12. Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.

    Human workimportance 4.5/5
13. Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.

    Human workimportance 4.4/5
14. Post charges against guests' or patients' accounts.

    Human workimportance 4.4/5
15. Weigh items sold by weight to determine prices.

    Human workimportance 4.4/5
16. Answer customers' questions, and provide information on procedures or policies.

    Human workimportance 4.4/5
17. Sort, count, and wrap currency and coins.

    Human workimportance 4.4/5
18. Request information or assistance, using paging systems.

    Human workimportance 4.3/5
19. Help customers find the location of products.

    Human workimportance 4.3/5
20. Supervise others and provide on-the-job training.

    Human workimportance 4.2/5
21. Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.

    Human workimportance 4.2/5
22. Sell tickets and other items to customers.

    Human workimportance 4.2/5
23. Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.

    Human workimportance 4.2/5
24. Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.

    Human workimportance 4.1/5
25. Cash checks for customers.

    Human workimportance 4.1/5
26. Process merchandise returns and exchanges.

    Human workimportance 4.0/5
27. Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.

    Human workimportance 4.0/5
28. Offer customers carry-out service at the completion of transactions.

    Human workimportance 3.9/5