Hospital porters

SOC 2020 code 9262

Hospital porters perform various manual tasks in hospitals to assist nursing and domestic staff with the care of patients.

Employees (UK)
6k
Median annual pay
£27,988
Exposure score ?
0.2/10 Minimal 0.3/10 Minimal strict reading · with tools is 0.3/10 with-tools reading · strict is 0.2/10
Wage exposure
£3m £5m

Higher exposure than 16% of the 379 UK occupations we scored.

Reading the score as:
What an LLM can do unaided. LLM plus workflow tools — closer to 2026.

What this score means

Most of this role's work is still genuinely hard for AI to do. Physical presence, bodily skill, high-context judgment, direct human care - the things that don't translate to text.

If you're in this role, here's what to do now

You're not in the firing line today. But the frontier moves. Build enough AI fluency now that you can direct it for the parts of your work that could benefit. People in unexposed roles who understand AI become unusually valuable inside their organisations.

Most of this role's work is still genuinely hard for AI to do. Physical presence, bodily skill, high-context judgment, direct human care - the things that don't translate to text.

If you're in this role, here's what to do now

You're not in the firing line today. But the frontier moves. Build enough AI fluency now that you can direct it for the parts of your work that could benefit. People in unexposed roles who understand AI become unusually valuable inside their organisations.

Where a project with Alex usually starts for this role

This role's strict reading is low because its top tasks are judgment, not drafting. The three highest-stakes tasks below are still usually where we start — flip the toggle to 'With tools' to see what AI plus the right context can compress.

  1. Service, clean, or supply restrooms.

    O*NET importance 4.2/5 · still needs a human under the strict reading

  2. Gather and empty trash.

    O*NET importance 4.2/5 · still needs a human under the strict reading

  3. Clean building floors by sweeping, mopping, scrubbing, or vacuuming.

    O*NET importance 4.2/5 · still needs a human under the strict reading

Most roles have at least three wedges where AI plus the right tools removes real time. For this role the labelling doesn't surface obvious ones, so we'd start with the highest-stakes tasks below and figure out the AI angle in conversation.

  1. Service, clean, or supply restrooms.

    O*NET importance 4.2/5 · genuinely human work

  2. Gather and empty trash.

    O*NET importance 4.2/5 · genuinely human work

  3. Clean building floors by sweeping, mopping, scrubbing, or vacuuming.

    O*NET importance 4.2/5 · genuinely human work

Every role has three or four wedges like these. Finding them takes an hour. Turning them into a workflow your team actually uses takes a few days. Talk to Alex about a project →

The full task breakdown

Every O*NET task for this occupation, split by what AI can already do unaided versus what still needs a human. Importance is O*NET's 1–5 rating of how central each task is to the role.

What AI can already do

0 of 21 tasks · unaided

No tasks here are labelled as something an LLM can do unaided. Switch to 'With tools' above to see what changes when AI is paired with the right context.

Where humans still hold the line

21 of 21 tasks

  1. Service, clean, or supply restrooms.

    importance 4.2/5

  2. Gather and empty trash.

    importance 4.2/5

  3. Clean building floors by sweeping, mopping, scrubbing, or vacuuming.

    importance 4.2/5

  4. Monitor building security and safety by performing tasks such as locking doors after operating hours or checking electrical appliance use to ensure that hazards are not created.

    importance 4.2/5

  5. Notify managers concerning the need for major repairs or additions to building operating systems.

    importance 4.2/5

  6. Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.

    importance 4.2/5

  7. Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.

    importance 4.0/5

  8. Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees.

    importance 3.8/5

  9. Requisition supplies or equipment needed for cleaning and maintenance duties.

    importance 3.7/5

  10. Dust furniture, walls, machines, or equipment.

    importance 3.7/5

  11. Strip, seal, finish, and polish floors.

    importance 3.7/5

  12. Remove snow from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow-melting chemicals.

    importance 3.5/5

  13. Make adjustments or minor repairs to heating, cooling, ventilating, plumbing, or electrical systems.

    importance 3.5/5

  14. Clean and polish furniture and fixtures.

    importance 3.5/5

  15. Drive vans, industrial trucks, or other vehicles required to travel to, or to perform, cleaning work.

    importance 3.4/5

  16. Move heavy furniture, equipment, or supplies, either manually or with hand trucks.

    importance 3.4/5

  17. Spray insecticides or fumigants to prevent insect or rodent infestation.

    importance 3.4/5

  18. Set up, arrange, or remove decorations, tables, chairs, ladders, or scaffolding to prepare facilities for events, such as banquets or meetings.

    importance 3.4/5

  19. Clean chimneys, flues, and connecting pipes, using power or hand tools.

    importance 3.2/5

  20. Mow or trim lawns or shrubbery, using mowers or hand or power trimmers, and clear debris from grounds.

    importance 3.1/5

  21. Steam-clean or shampoo carpets.

    importance 3.0/5

What AI can already do

0 of 21 tasks · with tools

Even with tools, no tasks here are labelled as something AI can do today. The work is judgment, presence, or context-heavy enough that the academic labelling sees no leverage.

Where humans still hold the line

21 of 21 tasks

  1. Service, clean, or supply restrooms.

    importance 4.2/5

  2. Gather and empty trash.

    importance 4.2/5

  3. Clean building floors by sweeping, mopping, scrubbing, or vacuuming.

    importance 4.2/5

  4. Monitor building security and safety by performing tasks such as locking doors after operating hours or checking electrical appliance use to ensure that hazards are not created.

    importance 4.2/5

  5. Notify managers concerning the need for major repairs or additions to building operating systems.

    importance 4.2/5

  6. Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.

    importance 4.2/5

  7. Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.

    importance 4.0/5

  8. Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees.

    importance 3.8/5

  9. Requisition supplies or equipment needed for cleaning and maintenance duties.

    importance 3.7/5

  10. Dust furniture, walls, machines, or equipment.

    importance 3.7/5

  11. Strip, seal, finish, and polish floors.

    importance 3.7/5

  12. Remove snow from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow-melting chemicals.

    importance 3.5/5

  13. Make adjustments or minor repairs to heating, cooling, ventilating, plumbing, or electrical systems.

    importance 3.5/5

  14. Clean and polish furniture and fixtures.

    importance 3.5/5

  15. Drive vans, industrial trucks, or other vehicles required to travel to, or to perform, cleaning work.

    importance 3.4/5

  16. Move heavy furniture, equipment, or supplies, either manually or with hand trucks.

    importance 3.4/5

  17. Spray insecticides or fumigants to prevent insect or rodent infestation.

    importance 3.4/5

  18. Set up, arrange, or remove decorations, tables, chairs, ladders, or scaffolding to prepare facilities for events, such as banquets or meetings.

    importance 3.4/5

  19. Clean chimneys, flues, and connecting pipes, using power or hand tools.

    importance 3.2/5

  20. Mow or trim lawns or shrubbery, using mowers or hand or power trimmers, and clear debris from grounds.

    importance 3.1/5

  21. Steam-clean or shampoo carpets.

    importance 3.0/5

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Methodology

This role's exposure score comes from Eloundou et al's 2023 GPT task labels, aggregated by O*NET importance within each O*NET-SOC code, then bridged to UK SOC 2020 via ISCO-08 (ONS Vol 2 coding index) and US SOC 2010 (BLS crosswalk). Employment and median pay come from ONS ASHE Table 14.7a, 2025 provisional. ASHE covers employees only, so self-employed workers are not counted.

Methodology · Sources (PDF) · About · Built 29 April 2026

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